Effective Date: May 31, 2026
Milford Orange Animal Rescue (“we”, “us”, or “our”) is committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our online shop.
1. Information We Collect
When you place an order on our site, we collect the necessary personal information you provide to fulfill your request:
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Identity & Contact Data: Your name, billing address, shipping address, email address, and phone number.
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Transaction Data: Details about the products you ordered (such as our bag and car charms).
Note on Payments: Our website does not collect, process, or store credit card numbers or banking information. All payments are completed externally by the customer using our official Venmo username handle. Any data shared during payment is governed entirely by Venmo’s own privacy policy.
2. How We Use Your Information
We use the data we collect from you to:
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Verify your Venmo payment matches your website order.
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Process, pack, and ship your orders.
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Send you transaction updates, such as your “Processing Order” email receipt.
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Respond to your support questions or refund inquiries sent to our team.
3. Sharing Your Data with Third Parties
We do not sell your personal data. We only share information with trusted services that are absolutely necessary to run our shop:
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Shipping Carriers: To hand off your name and shipping address so they can deliver your package.
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Website Tools: Our website platform (WordPress/WooCommerce) processes data strictly to keep the store and checkout form functioning.
4. How Long We Keep Your Data
We retain your order and contact information only as long as necessary to fulfill your package, handle potential customer service requests, and comply with any non-profit legal or tax reporting requirements.
5. Your Rights Over Your Data
You have the right to request a copy of the personal data we hold about you, or request that we delete any personal information we have collected. This does not include any data we are obligated to keep for administrative, legal, or security purposes.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us at milfordrescueleads@gmail.com.